Maintenance Technician #22143453AR DEPT PARKS & TOURISM
The Assistant Lodge Manager is responsible for assisting the Lodge Manager with all operational duties of the facility. This position is governed by state and federal laws and agency policy.
May oversee one or more of these functions at the discretion of the Lodge Manager: Lodge maintenance, housekeeping, restaurant, or front desk reception. Conducts inspections of rooms, lodge facilities, and kitchen operations for the purpose of determining maintenance, safety, and housekeeping problems and to ensure the facility meets established standards. Serves as "Manager on Duty", responds to customer needs, and resolves complaints. Answers questions about the park and local tourism attractions. Provides daily supervision to all lodge employees. Conducts monthly inventories and prepares competitive bids. Ensures that proper levels of supplies are maintained and that these supplies are properly stored. Ensures that receipts and daily reports are completed and balanced for the front desk, gift shop, and/or restaurant as each shift closes. Assists the lodge manager with planning for facility improvements and budget preparation. Assumes total responsibility for lodge management during the absence of the lodge manager. Performs other duties as assigned.
Special Job Dimensions
Knowledge, Abilities, and Skills
Knowledge of the principles of hospitality and retail operations. Ability to communicate information and ideas to a diverse group of people. Ability to monitor and review information from reports, events or the environment to detectareas for improvement. Ability to ensure compliance with laws, regulations, or standards governing the hospitalityindustry. Ability to train employees in multiple job tasks related to lodge management. Ability to prepare and interpret financial reports and statements. Ability to organize and present clear and concise oral and written reports of findings andrecommendations. Ability to establish and maintain effective working relationships with others. Ability to utilize a wide variety of computer programs.
Minimum Education and/or Experience
The formal education equivalent of a bachelor's degree in business, hospitality or a related field; plus two years of experience in hotel/hospitality management, including one year in a supervisory or leadership capacity. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
Certificates, Licenses, Registrations
Agency Specific Information
Assistant Lodge Manager
Position #: 22143453
Location: Mt. Magazine State Park, Paris, AR
This position will assist with supervising the operations of a 60-room lodge with 13 cabins, a 125-seat restaurant and convention center complex. Job duties include daily supervision of a medium-sized service/maintenance staff by interviewing applicants, making hire or termination decisions, assigning work, training staff and evaluating staff performance. This position also supervises the coordination of facility activities, maintains facility records and prepares reports on business activities, revenue projections, cost control and inventory control. Other job duties include providing information to the general public, arranging major maintenance and repairs for the facility and other duties as assigned. Applicant must be able to work a varied schedule and will primarily cover evenings, weekends and holidays. A criminal background check and a driving record check are required.
This position offers a full benefit package including paid holidays, annual and sick leave, health insurance and a retirement pension.
Applicants must meet or exceed the following qualifications: The formal education equivalent of a bachelor's degree in business, hospitality or a related field; plus two years of experience in hotel/hospitality management, including one year in a supervisory or leadership capacity.
We are an EOE/ADA/AA employer. Minorities and women encouraged to apply.