AVG Automation

4140 Utica Ridge Road
Bettendorf , IA

Customer Satisfaction Representatives

AVG Automation
Bettendorf, IA Full-time
Posted on January 7, 2020


Are you incredibly friendly, love talking on the phone, and a quick learner? Are you able to work quickly and efficiently in a customer service role? Are you a people person with a positive attitude and good memory?

EZAutomation is seeking two friendly, outgoing customer satisfaction representatives to join our team in Bettendorf, IA. Build a career in a fast-growing, state-of-the-art industrial automation company to work with a fantastic team, earn a great salary, and improve your customer service skills!

We have an excellent training program and some of the best teachers in the industry.

The Company:

EZAutomation has been operating out of Bettendorf, IA since 2005 as a direct manufacturer and supplier of industrial automation controls made in America. EZAutomation manufactures exceptionally innovative, high quality products made right here in Bettendorf and sold Factory Direct at Great Prices. Having released 17 new products into the market in 2019 with great feedback from the community, we expect to see dramatic growth in the company throughout the next decade.

Always seeking talented and motivated individuals to join our team, we provide hands-on training in house and offer significant opportunities for career advancement.

What We Offer You:

  • Starting Annual Salary of $25K-$35K
  • Paid Vacation and Holidays Off
  • No Weekend Hours
  • Health, Dental, Vision, and Life Insurance Benefits
  • Training and Support by Upper Management
  • A Pleasant and Exciting Work Environment
  • Career Advancement Opportunities


What We Sell:

Automation control devices like HMIs, PLCs, and industrial versions of computer products. These products are designed and manufactured in the same facility in Bettendorf, IA

What You'll Be Doing:

  • Follow up with customers after orders have been received.
  • Handle incoming customer calls and messages efficiently.
  • Transfer calls to relevant departments or individuals as necessary.
  • Fast and efficient data entry into the company's computer systems.
  • Follow up with customer orders and shipping details with company's production department.
  • Perform other related tasks as needed.

What We're Looking For:

  • Cheerful Telephone Personality
  • Ability to handle customers in all situations
  • Positive Attitude
  • Good Comprehension and Memory
  • Good Typing Speed
  • Proficient in Microsoft Office Suite
  • Ability to learn new computer systems and software quickly
  • Extrovert Personality
  • Self-Confidence

The ideal candidate for this position will be a quick learner, articulate, friendly, and have a positive and cheerful telephone personality.