Customer Service Representative

Bassett   Newton, NC   Full-time     Call Center / Customer Service
Posted on October 6, 2021

Customer Service Representative

We are offering a $5000 sign-on bonus

Responsibilities:
" Answer product problems, service questions and general concerns.
" Maintain a high level of professionalism with clients and work to establish a positive rapport with every caller.
" Work with the management team to stay updated on product knowledge and to check if there is a question about the status of an order.
" Enter parts orders, customer orders as well as issuing repairs and returns for customers.

Qualifications/Skills:
" Prior customer service experience in furniture preferred
" High school diploma/GED required (Associate degree in a business related field preferred)
" Ability to remain "cool headed", professional and courteous with customers at all times
" Ability to communicate effectively with management
" Excellent verbal and written communication skills
" Prior experience with AS400 preferred.


Bassett

Newton , NC