Customer Service Representative

Beaufort Jasper Water & Sewer Authority   Okatie, SC   Full-time     Call Center / Customer Service
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Posted on December 20, 2020

Beaufort-Jasper Water & Sewer Authority is looking for:

CUSTOMER SERVICE REPRESENTATIVE

Responsible for assisting, resolving and responding to customer concerns in a call center environment and in person. Duties include maintaining, closing and establishing customer accounts and records; generating, distributing, and completing work orders and communicating via 2-way radio with field crews.

Requirements: 

  • High school diploma or equivalent with vocation or technical school training in accounting, bookkeeping, customer service, or related area.  
  • Minimum 2 years’ experience in an accounting, cash handling, customer service or administrative position dealing with customers involving basic accounting or bookkeeping functions or any equivalent combination of education & experience that provides the required knowledge, skills & abilities.  
  • Proficient with computer applications, able to operate a two-way radio, printers, copiers, facsimiles, 10-key calculator and postage meter.  
  • Excellent telephone and oral communication skills.  Ability to perform routine math. Able to type 35 cwpm.
  • Valid driver’s license. 


Starting Salary: $15.61/hr + great benefits package to include S.C. Retirement System, 401k, leave programs, medical, dental, vision, life & disability insurance, an entrenched safety culture, developing wellness initiative, numerous employee recognition forums, talent development opportunities, and a collaborative team and family type atmosphere.

                      

Deadline to apply:  1-08-2021

 

EEO/AA/M/W/Veterans and individuals with disabilities are encouraged to apply.