Customer Service Representative I

Benton PUD   Kennewick, WA   Full-time     Call Center / Customer Service
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Posted on January 27, 2021

Benton PUD is accepting applications for a Customer Service Representative I On-Call position to provide long term additional support during peak workloads, cover for regular full-time employees on leave, or other business needs. We are looking for an individual able to work initially full-time for 6-8 weeks and then reduce hours to the normal on-call pool usage. Prior CSR experience and bilingual Spanish/English is preferred. Ideal position for those desiring part-time work and schedule flexibility due to other lifestyle commitments such as school, family care giving, retirement, or other jobs. In addition to the hourly wage, On-Call employees receive an additional $1.25/hr. in lieu of benefits. Visit our website at to see detailed job posting and to submit online application. Equal Opportunity Employer/Veterans/Disabled

Minimum Qualifications, Experience and Certifications


  • High School Diploma or GED
  • Two (2) years prior experience in a directly related customer service position or six (6) months District experience in a department or administrative support position.
  • Pass District tests identified in the Office & Customer Service Classification –Testing Profile & Development Plan adopted by Letter of Agreement during the selection process or within two (2) years prior to the posting start date.
  • Must possess and maintain a valid driver's license