Consolidated Title Services   Wadena, MN   Full-time     Administration / Clerical
Posted on February 17, 2021

Receptionist needed for front desk order processing and closing support.
Full time Monday-Friday great benefits

This is a full-time position. We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Our Receptionist's duties include offering administrative support across the organization. This includes processing incoming orders and providing closing support for our closing department. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. Receptionist's duties and responsibilities are to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standards.

* Greet and welcome guests as soon as they arrive at the office
* Direct visitors to the appropriate person and office
* Answer, screen and forward incoming phone calls
* Processing incoming orders from lenders and real estate agents
* Provide closing support to the closing team
* Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
* Provide basic and accurate information in-person and via phone/email
* Receive, sort and distribute daily mail/deliveries
* Maintain office security by following safety procedures and controlling access via the reception desk
* Order front office supplies and keep inventory of stock
* Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

* Proven work experience as a Receptionist, Front Office Representative or similar role
* Real Estate, Mortgage and Title and Escrow knowledge a plus
* Proficiency in Microsoft Office Suite
* Hands-on experience with office equipment (e.g. fax machines and printers)
* Professional attitude and appearance
* Solid written and verbal communication skills
* Ability to be resourceful and proactive when issues arise
* Excellent organizational skills
* Multitasking and time-management skills, with the ability to prioritize tasks
* Customer service attitude
* High school degree; additional certification in Office Management is a plus