Ticketing Customer Service Agent

Ticketing Customer Service Agent

We’re Always Looking For More Problem Solvers,

Brand Builders, Rule Breakers, And What’s Nexters!

First Flight Agency is seeking a part-time Customer Service Agent to assist both ticket buyers and sellers with the TicketMe portals. The individual selected for this role will be a highly energetic self-starter who will take on responsibilities within our support department. This role will also be the support backup to our online radio stations. The ideal candidate must have a strong customer focus and will ultimately be in charge of customer service for our existing and new customers and operational activities within our TicketMe group.

JOB RESPONSIBILITIES

• Onboarding and reviewing new organizations to the TicketMe portal

• Troubleshooting with ticket buyers and sellers

• Monthly and biweekly newsletters

DESIRED QUALIFICATIONS

• Strong organizational skills

• Computer proficiency

• Friendly demeanor

• A natural problem solver

First Flight Agency is an Equal Employment Opportunity (EEO) employer and does not discriminate based on race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) concerning employment opportunities.