Guest Services Associate - Work From Home

Hyatt   Omaha, NE   Full-time     Hospitality
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Posted on March 28, 2021

Guest Service Associates will provide Hyatt guests with exceptional customer service throughout the inbound reservation process. Strong verbal and written communication skills, the ability to work independently, and have the aptitude and ability to successfully perform in a sales role, in union with a high degree of customer service orientation. A Guest Service Associate must multi-task (talk, type, search multiple screens) without impact to the guest. Must be computer savvy and have the ability to type and utilize keyboard functions to navigate multiple programs and screens quickly and accurately.

To be considered for this position, applicants must live within 80 miles of the Hyatt global contact center in Omaha, Nebraska or Marion, Illinois.

TRAINING AT HYATT – You will train remotely from home for this position.

YOUR PLACE AT HYATT - Be a part of something bigger. Make a difference in the lives of those around you. Love where you work. Join a company that values respect, integrity, humility, empathy, creativity, and fun. Discover why Hyatt is consistently ranked one of the world's best places to work.
Fortune's 100 Best Companies to Work For® - FORTUNE and Great Place to Work®

America's Best Employers For Diversity- Forbes
100 Best Workplaces for Millennials - FORTUNE
GROW WITH US - In the Hyatt family we offer training, new skills development and career mobility everyday across multiple functions. We want to grow together.

BENEFITS – We care for people so they can be their best. That includes offering a generous benefits package that we are happy to discuss with you during the interview process.

Pay starting at $14.00/hr • 144 PTO hours per year • 8 Paid holidays • Paid sabbatical • Paid new child leave • Short term disability • Employee Engagement Events • Learn a new language with Rosetta Stone • 12 Complimentary Hotel Nights per year • Tuition Reimbursement • Medical/Dental/Vision Insurance options for you and your family (base premiums range from $50 - $570) • Life Insurance • 401K • Employee Stock Purchase Plan