Luminate Broadband

Steamboat Springs , CO

Customer Service Representative and Customer Service Supervisor

Luminate Broadband
Steamboat Springs, CO Full-time
Posted on September 27, 2019

Luminate Broadband seeks motivated, dynamic, and sales-oriented applicants for our Customer Service Team

Customer Service Representative

Responsibilities include interacting with customers by identifying service needs and solutions, sharing promotional offers, processing service orders and billing statements. Ideal candidate will be enthusiastic and sales-orientated. Minimum of two years of customer sales experience required.

Customer Service Supervisor

Responsibilities include monthly billing and customer service satisfaction. Development of CSRs, programs, and key account relationships to provide superior customer service in a competitive sales market. Ideal candidate will understand utility/telecom billing and demonstrated leadership skills to drive sales and customer satisfaction. Three to five years of customer sales experience and three years of strong supervisory experience required.

We are an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.