Customer Service Representative

McLURE’S HONEY & MAPLE PRODUCTS   Littleton, NH   Full-time     Call Center / Customer Service
Posted on February 4, 2021

McLure’s Honey & Maple Products
Littleton, NH

Immediate Full Time Opening

McLure’s Honey & Maple Syrup is a leader in process manufacturing and distribution of quality branded and private label Honey & Maple Syrup. We are a family-owned company known for our excellent customer service and product quality.

Customer Service Representative

The position requires a CSR who can respond to a high volume of inbound calls and E-mail orders; provide information about our products, confirm orders and shipping details. Demonstrate a commitment to customer service thru follow-up on and ensuring quality results.

Essential Job Functions:

  • Support customer calls, inside sales, broker accounts and provide information on our products. Knowledge in inventory control, logistics/routing, and understand customer concerns and needs.
  • Process purchase orders and invoices, communicate via phone, email and e-commerce. Able to develop strong relationships and foster a positive company image

Requirements for Position:

  • Prefer post High School Education in Business or related subjects.
  • Knowledge of ERP systems, Microsoft Excel, Word and Outlook.
  • Demonstrate your attention to detail
  • Excellent interpersonal communication (written/verbal) and follow through skills
  • Self-motivated, team player, can multi-task well, and enjoy project management
  • Able to work under pressure and adapt to change within a team environment

We offer competitive wages, generous benefits package.