Front Desk, Housekeeper

North of Nell   Aspen, CO   Part-time     Hospitality
Posted on December 31, 2021
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• Front Desk

Responsibilities:

  • Greet guests and provide them with superb customer service.
  • Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
  • Answer all client questions and incoming calls.
  • Redirect phone calls to the appropriate department and take down messages.
  • Accept all letters and packages, and distribute them to their appropriate departments.
  • Monitor, organize and forward emails.
  • Track and order office equipment and supplies.
  • Maintain records and files.
  • Oversee the office budget.

• Housekeeping

Job Responsibilities:

  • Performs cleaning duties in all guest areas and back of house.
  • Consistently offers professional, friendly, and engaging service.
  • Ensures housekeeping departmental standards are followed.
  • Responds timely to guests’ special requests for miscellaneous items like cribs, cots, extra towels, etc.
  • Maintains inventory of necessary supplies.
  • Reports necessary maintenance items.
  • Follows departmental policies and procedures.
  • Follows all safety and sanitation policies.
  • Assists other departments when needed to ensure optimum service to guests.
  • Performs additional duties as needed.