Telephone Triage
Northpointe Pediatrics
Warren, MI
Full-time
Call Center / Customer Service
Posted on February 25, 2019
Telephone Triage Requirement: Current Michigan Nursing License. Pediatric experience preferred. Provides professional nursing triage services and health advice to patients over the phone. Performs a detailed evaluation of patient symptoms and provides appropriate medical advice on treating symptoms and/or recommendations for escalating treatment. Follows established procedures and protocols, and documents calls as required.