Telephone Triage
Northpointe Pediatrics
Warren, MI
Full-time
Call Center / Customer Service
Posted on March 12, 2019
Telephone Triage
Requirement:
- Current Michigan Nursing License.
- Pediatric experience preferred.
- Provides professional nursing triage services and health advice to patients over the phone.
- Performs a detailed evaluation of patient symptoms and provides appropriate medical advice on treating symptoms and/or recommendations for escalating treatment.
- Follows established procedures and protocols, and documents calls as required.