CUSTOMER SERVICE REPPAYCHECK ADVANCE
Paycheck Advance looking to hire Part-time Customer Service Rep.
Monday-Friday 4:00pm-8:00pm. 2 Saturdays a month, 9:00am to 3:00pm.
Customer service, accurate cash handling, Filing, cleaning of the store, closing the store. Serious inquiries only.
Balance and maintain accurate ledgers
Coordinate bank deposits and report financial results on a regular basis to management
Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns
Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
Update customer information in the customer service database during and after each call
Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
Impact the company’s bottom line by problem solving and turning frustrated clients into repeat customers
PAYCHECK ADVANCE is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.