Customer Service Representative

Propex Operating Company, LLC   Chattanooga, TN   Full-time     Call Center / Customer Service
Posted on June 17, 2022

Immediate opening for a Customer Service Representative at our Chattanooga-area Manufacturing Facility. Propex, a Solmax Company, is a global leader in developing and manufacturing geosynthetic and erosion-control products and systems. Our solutions stabilize the earth by extending the life of dams, levees, roadways and other key infrastructure. Our manufacturing and distribution center is located in Ringgold, Georgia, and boasts the industry’s largest geosynthetic capacity under one roof, with on-site testing and facilities lab. We deliver top-quality products to our customers and seek top-quality workers to join our company. Competitive Pay Rates, Advancement Opportunities, Benefits upon Start Date. Requires basic computer knowledge, excellent interpersonal skills and additional on-job training. Top pay averages $22-$26+/hourly.

Job Position Overview

This position oversees external order management to ensure customer needs and expectations are met. Job Responsibilities Works closely with sales managers and engineers to understand and anticipate customer needs Processes customer orders and manages customer shipments Operates inventory control software, as well as general office software Maintains detailed files for documentation Answer sales calls and provides information as needed Serve as liaison between manufacturing, engineering, and shipping personnel Work with production planning logistics and carriers to ensure inventory availability, inventory levels and shipments meet customer requirements Qualifications Two year associates degree or equivalent preferred Proficiencies with Microsoft Office Strong communication and interpersonal skills