Customer Service Representative

Safe Harbor Belle Maer   Harrison Township, MI   Full-time     Call Center / Customer Service
Posted on March 26, 2021

Customer Service Representative

Safe Harbor Marinas, the nation’s premier marina owner and operator, is currently seeking a full-time customer service representative to join our team at our Belle Maer Harbor Marina on beautiful Lake St. Clair.

We are looking for a smiling, energetic candidate who will be responsible to serve marina customers by performing the following duties:

Job Duties: •Develop and maintain friendly working relationships with our members, guests and staff. •Respond to member questions and needs via phone, email and in person including set-up of new members. •Provide excellent information and service to prospective new members. •Accept and reconcile daily cash, credit and check payments, and follow up with past due balances. •Maintain contractor insurance forms. •Routine administrative tasks (update customer database, data entry, file, etc.) •Special projects as needed. •Saturdays required during spring and fall seasons.

Candidate attributes: •Service-oriented with a can-do attitude! •Strong verbal and written communication skills. •Working knowledge of Microsoft Office including Excel and Word. •Strong organizational skills with attention to detail. •Ability to deal with conflict effectively, courteously, and tactfully.