State College Borough

243 S ALLEN ST
STATE COLLEGE , PA
http://www.statecollegepa.us/
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Technical Support Specialist

State College Borough
STATE COLLEGE, PA Full-time
Posted on June 9, 2019

Specialist, Technical Support

Location: State College Municipal Building

Starting Hourly Range: $16.83

Requirements:

The Technical Support Specialist works in a team environment to ensure that the Information Technology Department is accessible by promptly and courteously answering help desk phone calls, emails, and walk-in requests for technology services. This position provides Tier 1 technical assistance and support. Work is performed under general supervision with limited latitude. Position exercises some judgment in accordance with well-defined policies, procedures, and techniques.

Minimum Qualifications:

Associate’s degree in information technology or related field; supplemented by two or more years’ experience in a client-focused technical support role; or an equivalent combination of education, certification, training, and/or experience. This position requires a criminal background evaluation and a valid Pennsylvania Driver’s License. State College Borough employees interested in applying for this position must apply online.

A complete copy of the job description is available by contacting the HR Department.

We are an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.