Customer Service Manager

Taconic Plastics   Petersburgh, NY   Full-time     Call Center / Customer Service
Posted on January 6, 2022

Taconic, a global leader in the manufacturing of PTFE coated fiberglass fabric, belts and tapes has the following opportunity available in our corporate office in Petersburgh, NY:

CSR Manager

Duties Include: Direct and coordinate activities within Taconic’s customer service departments in NY and CA. Must be able to travel at least 50% of the time.  Develop strategies to improve sales and effectively handle customer complaints, Manage key national corporate accounts.

Qualifications: Bachelor’s degree in Sales or Marketing or equivalent experience, with at least three years of field sales and customer service experience desired.  Good problem-solving skills with the ability to communicate effectively and maintain professional working relationships with customers and internal staff. Substantial knowledge of MS Office programs with ability to develop and conduct sales presentations required. Must have previous supervisory experience.

We offer a competitive benefits package including medical, dental, vision and life insurance, a competitive compensation and retirement package, tuition assistance, vacation, a business casual work environment and more!  


For immediate consideration, please email your resume to

or mail to: Taconic

Attn: Human Resources

136 Coonbrook Rd.

Petersburgh, NY 12138