Customer Service / Office Clerk

Tom Kraemer Inc   Glenwood, MN   Full-time     Administration / Clerical
Posted on March 28, 2021

Join our Admin team in Glenwood! Tom Kraemer Inc. has been a family owned company since 1938 and continues to provide employees with a positive, fun, success-driven work environment where employees understand that providing exceptional customer service is not just a goal, but the heart of who we are.

Tom Kraemer Inc. is looking for a candidate who is able to perform a wide variety of administrative and clerical tasks with an emphasis on customer service. Excellent organizational skills, a positive attitude, and the ability to work in a fast-paced environment are important qualifications for this position. The ideal candidate is a skilled multi-tasker, reliable, and adept at communicating clearly, also performs miscellaneous tasks within our office as needed.

Benefits Include:
*Monday-Friday/No weekends;
*Holidays off
*Paid hourly, time-and-a-half over 40 hours
*Health insurance provided
*Uniforms/Apparel provided
*Other benefits include: paid time off, paid holidays, and a retirement plan with employer contribution

Duties and Essential Job Functions:
*Manages incoming calls
*Serves customers by providing information and answering questions about our products and services, and recommends solutions
*Setup customer accounts, create work orders, and edit accounts within our software system
*Greets and assists visitors
*Assists with general office work

Requirements
*High school diploma or equivalent, related college degree preferred
*Customer service experience
*Computer skills
*Proficient with Microsoft Word, Excel and Outlook
*Proficient or the ability to quickly learn our VOIP phone system
*Ability to quickly learn our proprietary customer database software and QuickBooks

*The company provides equal employment opportunities (EEO) to all employees and applicants for employment in accordance with applicable federal, state and local laws.

Click apply for all the details to be considered


Tom Kraemer Inc

Glenwood , MN