Reserve Dispatchers

TOWN OF DALTON   Dalton, MA   Full-time     Call Center / Customer Service
Posted on March 1, 2020

Town of Dalton

Immediate openings for the following positions: Reserve Dispatchers (part-time)

Dispatchers answer incoming calls and requests for service; dispatch appropriate personnel to calls, as required; coordinate backup support activities via radio; determine priorities among calls; monitor the radio system; perform registration, license and criminal checks. Operate LEAPS computer terminal to obtain or input information on persons, property, and vehicles in nationwide law enforcement network. Position requires ongoing contact with the general public, town departments and emergency personnel requiring excellent customer service skills.

High school diploma and general office experience required. The successful applicant(s) will be required to obtain E911, LEAPS, & EMD Certifications.