Guest Service Agents

WoldMark Grand Elk Resort
Granby, CO Full-time
Posted on May 30, 2019

Now Hiring!

  • Guest Service Agents

WorldMark Grand Elk Resort in Granby is seeking full-time year-round friendly, service-oriented Guest Service Agents to join our growing team.

Seasonal bonus + Benefits online.

Guest Service Agents Responsibilities:

  • Greeting guests upon arrival and making them feel welcomed.
  • Administering check-ins and check-outs.
  • Providing front desk services to guests.
  • Assigning rooms and taking care of administrative duties.
  • Delivering mail and messages.
  • Processing guest payments.
  • Coordinating with bell service and staff management.
  • Being a source of information to guests on various matters such as transport and restaurant advice.
  • Processing meal and beverage requests.
  • Accommodating general and unique requests.
  • Diffusing conflict or tense situations with guests.

We are an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.